The Nudjed Health Satisfaction Survey

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What it is…

The Nudjed health satisfaction survey is a tool that helps your organisation to understand how it’s staff feel about their health. When it comes to increasing engagement in health and wellbeing in a workplace, it’s much more important to consider how someone feels about their health than how healthy they actually are.

The health satisfaction survey is divided into 4 areas:

 

  1. Body Shape
  2. Fitness
  3. Nutrition
  4. Stress and Emotional Wellbeing

 

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What it measures…

Within each of these areas, the health satisfaction survey asks five questions. The questions are designed to assess a person’s:

Perception – How do they feel about their health? for example, do they feel that they have a healthy body shape?

Intention – Do they want to make a change to that area of health? For example, do they want to improve their fitness?

Impact – Do they think that making a change is likely to have a positive impact? For example, do they think that improving their work:life balance would improve their life?

Current Activity – Are they currently working to improve that area? For example, are they currently doing anything to improve their energy levels?

Interests – What types of activities are they most interested in? For example, are they interested in dance classes, walking, or eating healthier lunches?

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Why it was developed…

The health satisfaction survey was developed because it was difficult to get accurate measurements of health within organisations. The following issues always present themselves when you attempt to take physical measurements from members of staff:

  • It’s quite personal, and people often feel uncomfortable
  • The people you would most like to engage are often the least likely to participate
  • People measure themselves innaccurately and inconsistently, so it’s hard to track progress
  • It’s time consuming and expensive to measure everyone
  • There is the possibility for bias to affect the measurements people report
  • The training level of the measurer will determine accuracy
  • Once people have their measurements, it’s difficult to know what to do with them.
  • It’s hard to decide what the most important measurements are to take.

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Why it’s useful…

We feel that they only things that really matter to organisations are; knowing how healthy their employees feel, whether they want to do anything to improve their health, which aspects would have the greatest impact, and what activities would be most popular. These insights allow an organisation to:

  • Cut the time it takes to understand health – the health satisfaction survey takes less than 5 minutes to complete
  • Identify members of staff who are unsatisfied with their health and provide support
  • Identify ‘early adopters’ who will drive engagement in the rest of the team
  • Identify the areas that staff want to focus on the most
  • Identify which aspects of health will likely have the greatest impact on the lives of their employees
  • Identify which types of activities employees enjoy, or want to try
  • It is followed-up with use of the Nudjed platform to allow staff to work on the areas that matter most to them
  • Nudjed help to build communities around different activities to help members of staff feel connected to each other and provide mutual support

This allows an organisation to focus their efforts in the right places, reduce the costs of wellbeing programmes, and understand their workforce in a way which has fewer negative responses.

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Nudjed's Second HR Round Table

On February 23rd, we held the second in a new series of events – Nudjed HR Round Tables. These events are an opportunity for HR professionals to get together and share ideas and experiences around various aspects of health in the workplace.


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Our speaker was Georgina Jones (more about her here), and the topic was Presenteeism – the practice of coming to work while ill, and so working at a reduced capacity. Georgina took the guests through an explanation of the issues surrounding presenteeism, and how to ensure that your team are as engaged and happy as possible.

Georgina Jones


Following the keynote speech, there was a chance for the guests to discuss their own experiences in this area and best practice with other HR professionals.

Group discussion


Even though we had snow falling all day we were pleased to see our guests make it through the weather to join us! We had some great feedback, we’re looking forward to the next one!

Georgina Jones and the Nudjed HR Round Tabe


We’d like to offer huge thanks to:

  • Georgina Jones, our fantastic guest speaker
  • Gavin Smith, photographer extraordinaire
  • The Life Sciences Hub Wales team, for kindly facilitating our events.
  • And all of our guests –  thanks for making it through the snow and making it a successful event!

Nudjed HR Round Tables will be a regular event run once or twice a month. If you or someone from your organisation would like to attend a future event, please contact becky@nudjed.com to register your interest. Alternatively, you can join our mailing list to get the latest Nudjed news, events and health advice straight to your inbox!

Cardiff UX Hack Club: Hacking Signup

On January 28th, Nudjed organised the first of a new series of events – the Cardiff UX Hack Club. Designers and developers got together at the Life Sciences Hub, Cardiff Bay, to share ideas and hack solutions to this month’s problem – designing a good signup process.


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Wil Grace

The keynote speaker for the inaugural Hack Club was Wil Grace, a User Experience Designer with over 10 years of London agency experience. You can read more about him here.

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Wil gave a talk on the process of defining, designing, building and iterating on his startup Trail – how it differed from agencies, where it could be improved, and where certain UX principles transcend all context. Keep your eyes peeled for an online version of the presentation coming soon!


Hacking Signup

Nudjed’s UX Developer Rich explains the UX Hack process:

Sign up is broken. Too much information is associated to your email address. Passwords are insecure and difficult to remember at best. We at the UX Hack Club wanted to explore the problem that is sign up and develop some sky’s-the-limit solutions to this every day problem. Splitting into three groups we set about developing some concepts…


1. Tinder meets Candy Crush password.

First up is a wonderfully bizarre, and potentially scary solution to authorising access to your account, using Spotify as an example:

First you would enter your email address as per usual. Next, the system would ask you a series of like/dislike questions. In Spotify’s case, it would be based upon your listening habits. You play Tinder with a bunch of records and artists, confirming your taste in music as you do so. Using the results of this test, the system compares it to the profile it has attached to the email address and once it’s confident you’re the right person it’ll let you at your playlists.

An additional benefit of implementing something along these lines is the learning capabilities; the system can refine its profile of you each time you successfully gain access to your account, which therefore becomes more secure as time passes.

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2. Key stroke pattern recognition.

How about just entering your email and nothing else? No additional fields to fill out, and no Tinder-esque tests to complete. Sounds great, right? Well, lets say there was a system which listened to each key stroke in order to build a profile of how you type. Attach this key stroke profile to a specific piece of data (your email address), and have something you can authorise against. As you type the email address, match the new keystroke pattern against the profile attached to the email and voila, you’re logged in.

Again, the profile can be improved and made more accurate as you use the system, making it more and more secure. The closest thing to this in the real world is Google’s Recaptcha.

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Inline Terms & Conditions.

Terms and conditions are always a pain in the butt. Almost no one reads them and almost everyone agrees to them, blindly signing up to a load of stuff over to a company they’ve never heard of until five minutes ago when it appeared at the top of Hacker News.

What if there was a way to design terms and conditions with the potential to improve transparency and user trust, and figure out which terms put users off before they blow up in your face? Well, by inlining terms and conditions, as the user goes through various parts of an application, they will have more context, be shorter in length and potentially make an awful lot more sense. An additional bonus is that particular terms become tied to certain actions and therefore conversion is directly tied to the acceptance of them.

Take Flickr as an example:

When you go to upload a photo for the first time, what if the Flickr gave you:
– a bunch of reasons to continue doing so,
– and a few pointers on ‘how to’,
– but sandwiched all that around a little note about how they can freely sell your images under particular circumstances.

You then have a choice to continue. You do? Fantastic, Flickr now knows you’ve no qualms with that set of terms, and you’re free to use that feature to your hearts content.

Or, you stop, deciding against committing to such terms. Not so great for Flickr, but still valuable. They’ll be able to see exactly which term put you off, and you’re still free to use the rest of the system. Win win.

What I like about this concept is how it promotes transparency across the application while simplifying terms and conditions down into something us humans, who don’t understand law speak, can really understand. While it may not get the best possible conversion with users, it’ll certainly promote trust and give your users what they really want.

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Cardiff UX Hack Club events are held monthly, and are open to interested designers and developers. For information on upcoming events, get in touch: rich@nudjed.com

A Walkthrough for First-Timers

So you’re wondering what happens when you sign in to Nudjed for the first time? Don’t panic! Here’s the breakdown step-by-step:


First we’re going to welcome you to our website with… a welcome page!


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To get the most out of Nudjed we’ll need some input from you first, but don’t worry, we’ve got you covered! This process is really straight forward, the first step is to set your goal.

 

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If you don’t already have a goal in mind, try and set a realistic goal that you can achieve in roughly 12 weeks, this is a good length of time to give you something to aim for.


Next up, we’re going to ask you to set your focus. This is going to help Nudjed make sure it suggests the right challenges for you. You’ll be given six options, of which you can pick up to three areas to focus on.

 

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Picked a focus? Great! Now, here’s where you have two paths to travel. You can either skip straight ahead to schedule your first challenge, or you can really dig into the data and find out more about your own health and what our experts would recommend by taking a health check.


We’re going to do the health check first and then move on to the challenges.

 

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Once you’ve chosen to take the health check, Nudjed will ask you for some more information. You’ll need a few things to help you out like weighing scales, a measuring tape and either a stopwatch or a heart-rate monitor (you can get apps for your smartphone).

Don’t worry, Nudjed will guide you through each step. They’re quite simple and it only takes around 4-5 minutes to complete the whole thing.


 

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See? That wasn’t so bad was it? And now for the good bit, the results! Here we give you a bit more information about yourself and how your health is looking.

 

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You can click on the Learn More button to find out more about that particular area of health, plus there’ll be some recommended challenges on the right-hand side which will help you improve that area too.

 

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Ok, the fun bit! Nudjed helps you fit your health around your schedule by planning healthy challenges across Your Healthy Week. You’ll find Your Healthy Week by clicking on the link in the top left of your page. It looks like this:

 

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When you’re ready to add your first challenge you’ll be given three options to try out.

 

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The challenges you’ll see will change the more you use Nudjed and the more tell us about your goals and focus. Nudjed recommends challenges to suit you and your health plan.

Choose a challenge to see more information about it.

 

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You’ll get a brief overview of the challenge as well as links to more information, the benefits of taking the challenge and a guide to how difficult it is. If you like the look of it, set your start time and hit the Take this Challenge button.


The start time will be the time we send you a Nudje reminder to help you complete the challenge. You can choose to receive Nudjes by SMS (text message) or Email.

 

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Once you’ve added a challenge you’ll see it appear in Your Healthy Week.

 

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And that’s it! You can keep adding more and more challenges to your diary and try a variety of different things that will help you reach your goal.

 

If you have any questions send us an email and we’ll do our best to help you out.

Inside Nudjed's First HR Round Table

On January 30th, we held the first in a new series of events – Nudjed HR Round Tables. These events are an opportunity for HR professionals to get together and share ideas and experiences around various aspects of health in the workplace.


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Our speaker was Kyle Davies (more about him here), and the topic was Mental Health in the Workplace. Kyle took the guests through an explanation of how blocked emotions can lead to physical symptoms – something like work-related stress can cause problems including headaches, fatigue, unexplained pains and digestive problems.

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Following the keynote speech, there was a chance for the guests to discuss their own experiences of mental and emotional health in the workplace – how they recognised when an employee was struggling, what methods they had found to be effective, and so on.

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We had some great feedback from our guests, both on Twitter and via our feedback forms:

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“[Today’s event was] engaging, not stuffy – a great environment.”


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“I thought the discussion was really helpful, to learn from other HR colleagues.”


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We also received a couple of suggestions for improvement, which we’re taking on board and putting into practice in time for our next event!


We’d like to offer huge thanks to:

  • Kyle Davies, our fantastic guest speaker
  • Gavin Smith, photographer extraordinaire
  • The Life Sciences Hub Wales team, for facilitating our events and generally putting up with us!
  • And all of our guests – 100% attendance is practically unheard of at corporate events, so thanks for making our first ever Round Table such a success!

Nudjed HR Round Tables will be a regular event run once or twice a month. If you or someone from your organisation would like to attend a future event, please contact becky@nudjed.com to register your interest. Alternatively, you can join our mailing list to get the latest Nudjed news, events and health advice straight to your inbox!

Liveblog: Nudjed's First HR Round Table

This morning (Jan 30th), we’re hosting our very first HR Round Table, at the Life Sciences Hub in Cardiff Bay.

Live Blog Nudjed HR Round Table #1
 

Above is a livestream of tweets from the event – we’ll be tweeting key points, photos and updates, and our guests will (hopefully!) be tweeting along too!


Nudjed HR events are an opportunity for HR professionals to get together and share ideas and experiences around various aspects of health in the workplace. Today’s event is focused on mental health, and is led by guest speaker Kyle Davies – you can find out more about him here.

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Keep an eye out across our social media for the full summary of today’s event (you can find us on Twitter, Facebook and LinkedIn). Our monthly Round Table events are free to HR professionals, but spaces are strictly limited. If you’re interested in attending and would like more information, please get in touch: becky@nudjed.com

Nudjed Hacks the NHS!

On January 25th, we attended the 2015 NHS Hack Day. This is an annual event in which doctors, NHS staff, medical companies, health tech nerds (like us!) and developers get together to hack the NHS – putting together solutions to logistical problems faced by today’s healthcare professionals.

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The event lasted 36 hours, and attendees were put into teams to work on one of 12 projects. Warren worked alongside Jas (a doctor), Lindsey (a developer), Michael (a consultant), Gareth (a digital specialist) and Matt (director of Complex Wales) to design and build a system called ANGEL Murmuration.

Watch Warren and Matt present the finished project:

ANGEL is an acronym to describe five factors that help a clinician decide what type of care a person needs. The team developed an app with a simple numerical scale that enables a clinician to intuitively capture, visualise and share that decision in real time. If you’re interested, you can check out the ANGEL Murmuration poster here.


Here’s what John Greenaway, one of the event judges, had to say about the project:

“ANGEL Murmuration (OK, we’re getting somewhere with project names now…) was a beautifully design app with backend to quickly and intuitively score five factors on a radar/spider chart. ANGEL being the factors – Activities, Needs, Goals, Escalation, Location. This was particularly well received by the judges as it took a fairly general brief and really honed in on a specific usable solution.”

You can read his blog about the event here.


We had a lot of fun, and it was really cool to take this chance to get involved in the thriving South Wales health/tech scene.

Huge thanks to the wonderful Anne-Marie Cunningham for organising and running the event – we’ll see you next year!

Introducing the Nudjed Healthy Week

Here at Nudjed, we’re constantly working to make it as easy as possible for busy people to be healthy. After months of planning, building and testing, we’d like to introduce you to a brand new way of using Nudjed – the Healthy Week interface.


There are a number of benefits to the new system:

  • You can plan challenges further in advance.
    This means less time managing your account – schedule in challenges for weeks in advance if you like!
  • You can now choose what time your nudje is delivered.
    This means that you’ll get your reminder at the time that’s most convenient to you (when you’re most likely to complete your challenge!)
  • You can browse challenges by category.
    So you can concentrate on the areas of health that really matter to you!
  • The more you use it, the better it gets!
    As you choose challenges and complete health tests, we’ll learn what sort of health journey you’re on – so we’ll be able to make even better personal recommendations.

So how does it work?

Well, when you log in to Nudjed, you’ll be taken to this screen:
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The whole process is pretty intuitive. When you click ‘Set your first challenge’, you’ll be given a choice of three recommendations based on the focuses you’ve set and your health test data.

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Pick the one you fancy, learn some more about it, and set the date and time that you’d like your nudje to be delivered – this ensures that you’ll be reminded at the right time, whether that’s when you wake up, when you get home from work, before bed, or whatever works for you.

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Once your challenge is set, it’ll appear on your Healthy Week dashboard. You can add as many challenges as you like each day, and you can repeat challenges as often as you like – so if you want to try a relaxing yoga routine before bed every night, you can!

You can also search through challenges based on their benefits – so if you’re concentrating on toning up, boosting your energy levels, or losing weight, we’ve got you covered!

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Of course, we’re always adding new challenges, so you should find plenty to keep you going. If there’s anything you’d particularly like to see, or if you have any problems or questions about the new feature, get in touch: coach@nudjed.com

Guest Speaker: Wil Grace

On 28th January at the Life Sciences Hub in Cardiff, we’re holding the first in a series of Nudjed UX Hack Clubs, a chance for designers and developers to get together to discuss processes and hack out some beautiful solutions.
We’re delighted to introduce our keynote speaker for this event, Wil Grace:

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Wil Grace is a User Experience Designer with 10 years of London agency experience. He’s recently returned to Cardiff to work on his startup, Trailsuite.com.


Wil has a particular interest in processes, and the steps from concept to validation – whether that be at agencies, in-house, or solo. He believes that a good UX process is tailored to its context. After many years at large digital agencies shaping workflows and delivering on them, Wil has had the nagging sense that things could be done better. He recently had the opportunity to do things exactly the way he wanted, with mixed results.


At the first UX Hack Club, Wil discusses the process of defining, designing, building and iterating on his startup Trail – how it differed from agencies, where it could be improved, and where certain UX principles transcend all context.


You can find more from Wil on Twitter, or via his website.


Check back after 28th January for coverage from the event. Our monthly UX Hack Club events are free to attend, but spaces are strictly limited. If you’re interested in attending and would like more information, please get in touch: warren@nudjed.com

Guest Speaker: Kyle Davies

We’re holding a series of Nudjed Round Table events specifically aimed at helping HR managers cultivate healthier workplaces.
We’re delighted to introduce one of our keynote speakers for these events, Kyle Davies:

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Kyle Davies is a Chartered psychologist, therapist, coach, consultant, speaker & author. He specializes in helping people overcome chronic health challenges, get unstuck and transform their lives.

Kyle was born and raised in Cardiff, Wales. He qualified as a Chartered Psychologist and Associate Fellow of the British Psychological Society following completion of a BSc degree in Psychology, and a Master of Philosophy degree in Applied Psychology.


He practiced for 10 years as a psychologist in management consulting, and has worked on a broad range of projects including:

  • Executive Coaching
  • Outplacement Counselling
  • Organisational Change and Development
  • Research and Evaluation Studies

Kyle has a passion for helping people to realise their potential. He has training in a number of therapeutic disciplines, including CBT, hydrotherapy, and neurolinguistic programming. He uses innovative techniques in the therapeutic environment to help clients recover from depression and anxiety disorders.


Kyle has presented his work in the British Isles and abroad, and he is an international member of the American Psychological Association. He has appeared numerous times on television and radio and written articles for newspapers, journals and magazines. He has worked with hundreds of clients, helping them “recover from chronic health conditions, get unstuck, maximise their potentials and transform their lives.”


You can find more from Kyle on Facebook, Twitter, and Google+.


Check back after 30 January for coverage from the event. Our monthly Round Table events are free to HR professionals, but spaces are strictly limited. If you’re interested in attending and would like more information, please get in touch: becky@nudjed.com